NB511 is a free bilingual traveller information service, operated by the New Brunswick government, which may be accessed via phone, mobile device or computer. The information covers highway conditions, construction roadwork, weather alerts, flood event and the availability of ferry services. Users within New Brunswick may access the information via phone toll-free by simply calling 5-1-1. Computer and mobile device users may also visit the NB511 web site at 511.gnb.ca. Having both phone-in and web site components ensures NB511 is available to the widest range of users. NB511 is part of a North American approach to providing weather and traveller information.
Yes. All you have to do is call 511 for free, instant access or go online at 511.gnb.ca
NB511, which you can access by telephone, smart phone and on the Web, is an official source of transportation information necessary to plan safe trips across New Brunswick.
NB511 via the telephone will provide such information as:
- Road conditions along major highways (winter only)
- Construction activities
- The availability of ferry services.
NB511 (511.gnb.ca) online or via smart phones will provide:
- Road conditions along major highways (winter only);
- Construction, Bridge, Flooding andIncidents
- The availability of ferry services.
- Traffic camera images;
- Links to partners' websites or information pages;
- Links to Environment Canada weather;
You can dial toll-free 1-800-561-4063 (road conditions) or 1-888-747-7706 (Ferry information) from outside New Brunswick to hear the same information as if you are dialing 511 from within New Brunswick.
Call No. 911 for any emergency.
Informing the public is a priority for the New Brunswick government. Winter road condition reports are provided by NB Department of Transportation and Infrastructure (NBDTI) field staff and/or Private Operators (MRDC, Brunway and Gateway). Similarly construction/maintenance activities that create a whole road closure for ½ hour or longer; restrict a travel lane for more than 4 hours ; or closed due to flooding, etc. are reported by NBDTI or Private Operator staff.
Information concerning major events in progress on the road network and resulting in significant disruptions is updated every time new developments occur or as soon as the event ends.
Information on winter road conditions are updated a minimum of 2 times daily or whenever significant changes occur. The information provided reflects the current conditions on a given segment.
Information on roadwork is updated as major construction phases begin and when the work is completed.
If you are in New Brunswick, use of the NB511 service is free.
Travellers using NB511, will notice some changes in winter road condition descriptions. Canadian road authorities have worked together to develop a new and consistent vocabulary as part of 511 systems being implemented by jurisdictions throughout the country.
Yes, so long as you are using a hands-free telephone device. The use of hand-held devices with a telephone function, such as cell phones or smart phones (for example, BlackBerry, iPhone, etc.), is prohibited when driving. Operating an automobile requires your full attention and concentration. Distracted driving legislation is in effect in New Brunswick.
How can I obtain information on the condition of a highway, such as winter road conditions, in neighbouring states or provinces?
Links to neighbouring road report information are on the NB511 website. The 511 telephone component also provides road information contact numbers for other areas bordering New Brunswick.
Construction and Maintenance activities reported on this site are for locations exhibiting the following restrictions:
- The whole road is closed for ½ hour or longer; or
- A travel lane is restricted for a period of more than 4 hours.
Severe road condition, recommend public to not travel. Maintenance service may be suspended during this advisory.
Severe and hazardous conditions, public travel is not permitted. Maintenance services are suspended and/or restricted. Maintenance activity is limited to coordination with emergency response vehicles only.
A highway and/or adjacent highways have become impassable, including emergency response vehicles due to extensive infrastructure damage and/or severe weather conditions.